Privacy Policy of Playgent

Last Updated: October 23, 2024

These Privacy Policy (“Policy”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Playgent Inc., a Delaware corporation, located at 108 W. 13th Street, Suite 100, Wilmington, DE 19801, County of New Castle (“Company,” “we,” “our,” or “us”). These Terms govern your access to and use of the Playgent platform and any related services provided by the Company.

1. Information We Collect

Client Account Information:

• Name
• Email address
• Billing information
• Account login credentials

Player Data:

• Anonymous, locally stored Player ID
• Optional pseudonymous nicknames provided by Clients
• Non-identifiable gameplay data (e.g., scores, completions)

We do not collect personally identifiable information (PII) from Players. Clients must not send us PII about Players. If such data is inadvertently received, we will delete it immediately.

2. How We Use Information

• Operate, maintain, and improve our Service
• Process payments and manage Client accounts
• Provide analytics and reports to Clients
• Respond to Client inquiries and support requests
• Ensure compliance with legal obligations

3. Data Security

We implement industry-standard technical, administrative, and physical security measures. However, no system can guarantee absolute security.

4. Data Sharing & Subprocessors

We do not sell or share data except as follows:

• Trusted subprocessors: Such as cloud hosting providers, bound by privacy and security obligations.
• Legal compliance: If required by law or court order.

5. Data Retention & Deletion

• Client data is retained while the account is active or as required by law.
• Player data is retained only as needed for gameplay. When a Client removes our games, data collection stops and is promptly deleted or anonymized.

6. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from them. If we become aware of such collection, we will delete the data immediately.

7. Your Rights Under GDPR & CCPA

Clients and Players may request:

• Access to your data
• Correction of incorrect data
• Erasure of your data
• Objection to certain uses
• Data portability

Clients can manage rights through their account or by emailing us. Players should contact the Client who embedded the game.

8. International Data Transfers

Our servers and subprocessors may operate outside your jurisdiction. We follow applicable laws (including GDPR) for data transfers.

9. Changes to This Policy

We may update this policy occasionally. Significant updates will be communicated via email or through your account dashboard.

10. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Playgent Inc.
108 W. 13th Street, Suite 100
Wilmington, DE 19801
County of New Castle

support@playgent.com